Mask Medals
Privacy Policy
Last updated: 10/3/2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or make a purchase
- Contact us for customer support
- Subscribe to our newsletter
Personal Information: Name, email address, shipping address, phone number, and payment information.
Payment Information: We use Stripe for payment processing. Your payment information is securely handled by Stripe and not stored on our servers.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and our services
- Provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Suppliers: We work with trusted suppliers to fulfill your orders. We share necessary shipping information (name, address) to ensure delivery.
- Payment Processors: Stripe processes your payments securely.
- Shipping Partners: To deliver your orders worldwide.
- Legal Requirements: When required by law or to protect our rights.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Opt-out of marketing communications
- Data portability (where applicable)
7. International Transfers
As a global business, we may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us through our contact form.